Updates: 3.14.2023 | 2.4.2023
***DISCLAIMER: PLEASE REFER TO YOUR MANUFACTURER’S INSTALLATION MANUAL FOR INFORMATION REGARDING YOUR SPECIFIC MODEL. IF YOU ARE ATTEMPTING TO SERVICE YOUR OWN HEATER, PLEASE DO SO WITH CAUTION. THIS ARTICLE IS MEANT TO PROVIDE AN INFORMATIVE + EDUCATIONAL SUMMARY AND DOES NOT SUPERSEDE OFFICIAL ONSITE DIAGNOSIS/REPAIRS OR INFORMATION FROM YOUR UNIT'S MANUFACTURER NOR A QUALIFIED SERVICE PROVIDER.***
TRD is an acronym short for Thermal Release Device, also known as a Combustion Shutoff Device Assembly. This part was introduced in 2012 and is only found on Rheem, Richmond, and Ruud Standard Atmospheric water heaters.
A TRD is composed of a metal frame with a glass JOB Thermo Bulb® suspended in the center. The glass bulb contains a black heat reactive liquid, which has a tolerance level between 400-500°F. If the temperature inside the burner chamber reaches the temperature limit, the bulb breaks, releasing the liquid into the burner chamber, and preventing the water heater’s fresh air intake; as a result of the lack of airflow required for ventilation, the unit goes into a hard lockout. This essentially means that your unit must be serviced to diagnose and repair the issue which caused the unit to overheat.
The TRD is located inside the combustion chamber of the water heater, beneath the burner assembly.
If TRD replacement is not covered under warranty (see following point), they typically cost anywhere from about $30.00 each to $200.00 (or more) depending on the vendor and type of TRD.
TRD replacement is a grey area because warranty coverage of this part depends on a case-by-case basis, determined by the cause of the TRD’s break. The most common cause of TRD replacement our customers encounter is improper venting which is considered an installation issue, which would not be covered by warranty. In this case or for other instances of flammable vapor detection, Rheem recommends replacement of the unit. If there are no venting/installation issues nor other type of flammable vapor incident, the TRD may have been unintentionally triggered as the result of a manufacturing issue with your unit. Hence, Rheem also utilizes TRDs to ensure the quality of their products. As a result, each water heater is only permitted three TRDs during its lifetime: the original one that was installed in the factory and two replacements (if needed). Multiple TRD failures can be a sign of an internal manufacturing issue or an undetected venting issue. In these cases, Rheem is able to track TRD replacement based on their warranty service case log and technical support calls for each serial number; if there is a suspected manufacturing defect, technical support will likely send a contracted service provider to assess the water heater and report the findings prior to making a final determination.
No. According to Rheem’s replacement kit instructions, service professionals should: “Verify Replacement Combustion Shutoff Device Assembly part number matches the part number of the assembly removed. This part is unique to the water heater model; there is NOT a universal TRD. Contact technical services to verify correct part number.” There are different types of TRDs for different units, depending on the gallon capacity of your unit. Each type of TRD produced tends to have four variations, whose individual and kit part numbers vary by a single digit, which coordinates with a difference in temperature tolerance. Since all TRDs have black liquid in their bulbs and different temperature tolerance levels, Rheem has two methods identifying which temperature tolerance is permitted: the part number which is engraved into the TRD’s bracket and a stripe of paint on the top of the TRD. Installing an incorrect TRD can result in a safety hazard. Additionally, installing a TRD with a higher temperature tolerance may result in the unit over heating and creating a fire hazard.
Per Rheem’s installation instructions and U.S. Water Heating recommendations,
you should not attempt to change your unit’s TRD on your own and should instead have service performed by a qualified service provider. This is because replacing the TRD requires turning off the gas and electric supply to the unit, then removing the burner access door (a.k.a. the burner access door and the entire burner assembly). The burner access door must also be properly re-installed for safety purposes, then assessed for gas leaks.
Here are some photos from actual customers whose TRDs needed to be replaced:
Many of our customers report loss of hot water as the main issue they are experiencing and are unaware that their unit is not operational due to the TRD breaking. The diagnosis of a failed TRD requires draining the unit and removing the burner assembly because the TRD is housed inside the combustion chamber, below the burner assembly.
Burner Assembly Filled with Soot
One of the more easily visible issues that signals the need for TRD replacement is soot on the burner assembly, burner door, and pilot assembly. When the TRD's glass bulb breaks, it disperses a black liquid throughout the combustion chamber; because the TRD is located directly beneath the burner assembly, the liquid tends to spread onto the burner and form soot. Because the burner assembly is connected to the burner door and pilot assembly, they may also be covered in soot. The primary concerns in this instance are:
TRD Missing/Blown TRD and Internal Collapse Near Flue Baffle
In the photos from a client in Omaha, NE, we see a few different signs of TRD failure and hints of further issues:
Broken TRD Bracket
A broken TRD bracket is not only a sign that a TRD has burst, but also indicates an extremely high temperature and safety concern for the combustion chamber. The bracket is composed of metal alloy, meaning the force and temperature required to bend it is much higher than the temperature required to break the TRD's glass bulb.
We do not sell TRDs to the general public because they are a safety feature that should be installed by an experienced service provider. Additionally, you may also notice that TRDs are not sold online by Rheem, Richmond, Ruud, or any other Rheem companies, nor authorized Rheem parts distributors like Supply House.
Unfortunately, U.S. Water Heating Solutions is unable to provide part numbers for Thermal Release Devices (TRDs); although we are a Rheem warranty service provider, even our technicians have to call tech support to verify TRD part numbers.
If you need to verify a TRD part number, please contact Rheem Technical Support directly at: 1-(800)-621-5622 and select Option #5.
You need U.S. Water Heating Solutions! Feel free to give us a call at 1-(833)-879-4776, to e-mail us at service@uswhpro.com, or submit our Quote Request Form. Be sure to have your water heater's model and serial number when making your service request.
Illinois Contractor License:
055-044429
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