Water Heater Service Technician Careers

Page Last Updated: Tuesday, 25 July 2023 @ 07:41 CST

Full-Time Service Technicians Currently Needed in:

  • Illinois: Chicagoland Area (Mid-Level or Senior Service Technician; Commercial Water Heater Repair Experience REQUIRED)
  • Indiana: Bloomington, Fort Wayne, Indianapolis
  • Ohio: Akron, Cleveland


Applicants in other regions and states, especially: Alabama, Arkansas, Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Ohio, Oklahoma, Tennessee, and Wisconsin are encouraged to apply!


Our ideal candidate:

Should have experience with residential or commercial water heaters, be willing to grow within our company, and has ability to work independently in a timely manner as a remote employee. U.S. Water Heating Solutions LLC is actively seeking motivated Service Technician for immediate employment.

Position Responsibilities

- Install, maintain and repair domestic water heaters and boilers for both commercial and residential customers

- Diagnose and repair of electronic, mechanical and electrical components of these systems

- Travel to job sites as assigned and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer

- Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and maintain cleanliness of interior and exterior

- Maintain proper stock, parts, tools and safety equipment in the vehicle

- Understand company pricing and generate appropriate customer invoice at job site

       - Electronically process credit card payments

       - Obtain sensitive customer information (ie name, address, credit card information, etc.)

- Document + photograph all installed equipment upon arrival: make, model, serial number

- Diagnose service issues, obtain replacement parts, calibrate system at manufacturer’s recommendations, fully explain to customer what the issue is and what is needed to correct

- Participate in company provided training opportunities on latest industry technologies as well as manufacturers online training courses

  • U.S. Water Heating Solutions company trucks

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  • U.S. Water Heating Solutions company trucks interior left side

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  • U.S. Water Heating Solutions company trucks interior right side

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Example U.S. Water Heating Solutions Service Vehicle

  • Water Heater Service Technician Examining Commercial Rheem Triton Unit

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  • Water Heater Service Technician Working on Electric Water Heater

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  • Senior Water Heater Service Technician working on A.O. Smith boiler

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  • Water Heater Service Technician changing a gas control valve

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Requirements

- HVAC, Plumbing and/or Electrical experience required

- Plumbing license preferred

- 2-3 years of water heater diagnostic and repair experience

- Mechanically inclined with an aptitude for Hydronic Systems/Electrical/Plumbing

- Strong analytical skills and attention to detail with the ability to read and interpret blueprints, plans and manuals

- Excellent customer service skills with a desire to exceed customer expectations

- Ability to work independently in a timely manner, to ensure job is done correctly the first time

- Professional in appearance and attitude

- Valid driver’s license and clean driving record/ability to pass a background check by an outside agency (Manufacturers' requirement + later stage of the hiring process)

- Work as part of our team to ensure customer satisfaction


Benefits

- Eligibility in Health Insurance Program

- Eligibility in 401K program

- Paid Training in our Tech Training Center (first 2+ weeks, based on experience level)

- Training + Continuing Education Opportunities (pending availability)

     - A.O. Smith University

     - PVI Training

     - Raypak

Pay

- Range: $25.00-$50.00/per hour*

     - Negotiable Hourly Rate

     - *Experience + License-Based Pay

- Portal-to-portal pay

- Opportunity for increase(s) based on growth 

Company Provided Tools

- iPad

- iPhone

- Stocked Service Vehicle

     - ProPress

     - PowerMate Stair Climber

- Credit Card + Fleet Card


*NOTE: All of the aforementioned tools are company owned and must be returned upon end of working relationship

Apply Now

How It Works...

1. Apply for employment

Apply using the form blow or via Indeed, Glassdoor, or another source

2. Vetting Applications

Our recruitment team begins the vetting process, reviewing applications + contacting applicants of interest (usually 1-2 weeks after we receive applications)

3. Interviews Begin

If the recruitment team would like to know more about you, you will be interviewed in-person or via Zoom.

4. Job Offer

Candidate receives official offer letter after 1-3 interviews.

5. Offer Acceptance + Training

Upon candidate's acceptance of offer letter, arrangements for company training will be made.

Do you have questions about our hiring process or prefer to apply via e-mail? Contact us at: hr@uswhpro.com or by phone

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